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Help Center
Frequently Asked Questions
Everything you need to know about SmartDealsIQ™. Can't find an answer? Our support team is here to help!
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General Questions
SmartDealsIQ™ is a location-based deals discovery platform that connects local communities with neighborhood businesses. Simply download the app, enable location services, and instantly see deals from restaurants, cafes, and local shops near you. Deals are automatically sorted by proximity, so you always see the closest savings first!
SmartDealsIQ™ is available on both major platforms:
- iOS: Download from the Apple App Store
- Android: Download from the Google Play Store
We take your privacy seriously. Location data is only used to show you relevant deals nearby and is never sold to third parties. You control when the app accesses your location, and you can disable it anytime in your phone settings. We use industry-standard encryption to protect all your data. Read our full Privacy Policy for details.
For Customers
Yes, absolutely! SmartDealsIQ™ is 100% free for customers. Download the app, browse deals, save your favorites, and enjoy discounts at local businesses—all without any subscription fees or hidden costs. We believe everyone should have access to great local deals.
Redeeming deals is easy:
- Step 1: Find a deal you like and tap on it
- Step 2: Visit the business location
- Step 3: Show the deal screen to the cashier/staff
- Step 4: Tap "Redeem" when prompted
Yes! Build your personal food map by tapping the heart icon on any business to save it as a favorite. Enable push notifications to get instant alerts when your favorite spots post new deals. You can customize your notification preferences in the app settings—choose to be notified about all deals or only from favorites.
Absolutely! Our powerful search and filter system lets you find exactly what you're craving:
- Cuisine type: Mexican, Italian, Coffee, Asian, and more
- Discount type: Percentage off, BOGO, dollar amount, free items
- Distance: Set your preferred radius
- Rating: Filter by customer reviews
For Business Owners
Getting started is quick and easy:
- Step 1: Download the app and tap "I'm a Business Owner"
- Step 2: Create your vendor account with business details
- Step 3: Verify your business location
- Step 4: Add your logo, photos, and business hours
- Step 5: Create your first promotion!
Our AI-powered tools make marketing effortless:
- AI Copy Generator: Describe your deal in a few words (or use voice input!) and our AI creates compelling, professional promotion copy
- Smart Suggestions: Get recommendations for deal types based on your cuisine and local trends
- Optimal Timing: AI suggests the best times to post deals for maximum engagement
- Performance Insights: Understand what's working with AI-analyzed metrics
Absolutely! Our real-time analytics dashboard gives you full visibility:
- Views: How many people saw your deal
- Engagement: Clicks, saves, and shares
- Redemptions: Track how many deals were used
- Revenue Impact: Estimated revenue generated
- Customer Demographics: Understand your audience
- Comparison: See how you stack up against similar businesses
Our built-in CRM helps you build lasting customer relationships:
- See who's favorited your business
- Track repeat customers and their preferences
- Send targeted deals to specific customer segments
- Understand visit patterns and peak times
- Build loyalty through personalized engagement
Pricing & Plans
We offer simple, affordable pricing with no hidden fees:
- 7-Day Promotion: $7.99 — Perfect for weekend specials or limited-time offers
- 30-Day Promotion: $29.99 — Great for ongoing deals and maximum exposure
Yes! New business accounts get one free 7-day promotion to test the platform and see results before committing. Set up your profile, create your first deal, and experience the power of local promotion at no cost. We're confident you'll love the results!
We accept all major payment methods through our secure Stripe integration:
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Apple Pay
- Google Pay
We want you to be completely satisfied:
- Before promotion starts: Full refund, no questions asked
- Within first 24 hours: Full refund if less than 10 views
- Technical issues: We'll extend your promotion or provide credit
Technical Support
Partially! While you need internet to load new deals and redeem offers, you can:
- View previously loaded deals
- Access your saved favorites
- Browse your redemption history
- View saved business details and maps
You're in full control of notifications:
- Open the app and go to Settings > Notifications
- Toggle notifications on/off entirely
- Choose to receive only from favorites
- Set quiet hours (e.g., no alerts after 9pm)
- Select notification frequency (instant, daily digest, weekly)
We respect your right to be forgotten:
- Go to Settings > Account > Delete Account
- Confirm your decision
- Your account and all associated data will be permanently deleted within 30 days
We appreciate bug reports—they help us improve! Here's how to report:
- In-app: Settings > Help > Report a Problem
- Email: support@smartdealsiq.com
- Include: Device type, OS version, steps to reproduce, and screenshots if possible
Still Have Questions?
Our friendly support team is ready to help you with anything you need. We typically respond within a few hours!
