FAQ

FAQ - SmartDealsIQ™ | Your Questions Answered
💡 Help Center

Frequently Asked Questions

Everything you need to know about SmartDealsIQ™. Can't find an answer? Our support team is here to help!

🔍

No results found

Try different keywords or browse categories above

General Questions

SmartDealsIQ™ is a location-based deals discovery platform that connects local communities with neighborhood businesses. Simply download the app, enable location services, and instantly see deals from restaurants, cafes, and local shops near you. Deals are automatically sorted by proximity, so you always see the closest savings first!
SmartDealsIQ™ is available on both major platforms:
  • iOS: Download from the Apple App Store
  • Android: Download from the Google Play Store
The app is free to download and use for customers. Just search for "SmartDealsIQ" and look for our orange food truck logo!
We take your privacy seriously. Location data is only used to show you relevant deals nearby and is never sold to third parties. You control when the app accesses your location, and you can disable it anytime in your phone settings. We use industry-standard encryption to protect all your data. Read our full Privacy Policy for details.

For Customers

Yes, absolutely! SmartDealsIQ™ is 100% free for customers. Download the app, browse deals, save your favorites, and enjoy discounts at local businesses—all without any subscription fees or hidden costs. We believe everyone should have access to great local deals.
Redeeming deals is easy:
  • Step 1: Find a deal you like and tap on it
  • Step 2: Visit the business location
  • Step 3: Show the deal screen to the cashier/staff
  • Step 4: Tap "Redeem" when prompted
Some deals may have specific terms (like minimum purchase), so always check the details before visiting!
Yes! Build your personal food map by tapping the heart icon on any business to save it as a favorite. Enable push notifications to get instant alerts when your favorite spots post new deals. You can customize your notification preferences in the app settings—choose to be notified about all deals or only from favorites.
Absolutely! Our powerful search and filter system lets you find exactly what you're craving:
  • Cuisine type: Mexican, Italian, Coffee, Asian, and more
  • Discount type: Percentage off, BOGO, dollar amount, free items
  • Distance: Set your preferred radius
  • Rating: Filter by customer reviews
Use the map view to visually explore deals in your area!

For Business Owners

Getting started is quick and easy:
  • Step 1: Download the app and tap "I'm a Business Owner"
  • Step 2: Create your vendor account with business details
  • Step 3: Verify your business location
  • Step 4: Add your logo, photos, and business hours
  • Step 5: Create your first promotion!
Our team reviews new businesses within 24 hours to ensure quality for our users.
Our AI-powered tools make marketing effortless:
  • AI Copy Generator: Describe your deal in a few words (or use voice input!) and our AI creates compelling, professional promotion copy
  • Smart Suggestions: Get recommendations for deal types based on your cuisine and local trends
  • Optimal Timing: AI suggests the best times to post deals for maximum engagement
  • Performance Insights: Understand what's working with AI-analyzed metrics
Absolutely! Our real-time analytics dashboard gives you full visibility:
  • Views: How many people saw your deal
  • Engagement: Clicks, saves, and shares
  • Redemptions: Track how many deals were used
  • Revenue Impact: Estimated revenue generated
  • Customer Demographics: Understand your audience
  • Comparison: See how you stack up against similar businesses
Export reports anytime for your records!
Our built-in CRM helps you build lasting customer relationships:
  • See who's favorited your business
  • Track repeat customers and their preferences
  • Send targeted deals to specific customer segments
  • Understand visit patterns and peak times
  • Build loyalty through personalized engagement
All while respecting user privacy—you see anonymized trends, not personal data.

Pricing & Plans

We offer simple, affordable pricing with no hidden fees:
  • 7-Day Promotion: $7.99 — Perfect for weekend specials or limited-time offers
  • 30-Day Promotion: $29.99 — Great for ongoing deals and maximum exposure
Both plans include AI-generated copy, full analytics dashboard access, and customer engagement tools. No contracts, no commitments—pay only when you want to promote!
Yes! New business accounts get one free 7-day promotion to test the platform and see results before committing. Set up your profile, create your first deal, and experience the power of local promotion at no cost. We're confident you'll love the results!
We accept all major payment methods through our secure Stripe integration:
  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards
  • Apple Pay
  • Google Pay
All transactions are encrypted and PCI-compliant for your security.
We want you to be completely satisfied:
  • Before promotion starts: Full refund, no questions asked
  • Within first 24 hours: Full refund if less than 10 views
  • Technical issues: We'll extend your promotion or provide credit
Contact our support team for any refund requests. We review each case individually to ensure fairness.

Technical Support

Partially! While you need internet to load new deals and redeem offers, you can:
  • View previously loaded deals
  • Access your saved favorites
  • Browse your redemption history
  • View saved business details and maps
The app will sync automatically when you're back online.
You're in full control of notifications:
  • Open the app and go to Settings > Notifications
  • Toggle notifications on/off entirely
  • Choose to receive only from favorites
  • Set quiet hours (e.g., no alerts after 9pm)
  • Select notification frequency (instant, daily digest, weekly)
You can also manage permissions through your phone's system settings.
We respect your right to be forgotten:
  • Go to Settings > Account > Delete Account
  • Confirm your decision
  • Your account and all associated data will be permanently deleted within 30 days
You can also email privacy@smartdealsiq.com to request data deletion. Business accounts with active promotions should contact support first.
We appreciate bug reports—they help us improve! Here's how to report:
  • In-app: Settings > Help > Report a Problem
  • Email: support@smartdealsiq.com
  • Include: Device type, OS version, steps to reproduce, and screenshots if possible
Our team typically responds within 24 hours, and critical bugs are prioritized immediately.

Still Have Questions?

Our friendly support team is ready to help you with anything you need. We typically respond within a few hours!

© 2026 SmartDealsIQ™. Built with ❤️ for local communities.